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Frequently Asked Questions

 

  • Where is Learning Buzzers Co. located? Learning Buzzers is an international company based in Bahrain, led and guided by a cosmopolitan team of professional educators who cater to clients from anywhere in the world.  
  • Are Learning Buzzers services provided in a language other than English? Yes, all Learning Buzzers services are provided both in English and Arabic, based on the client's preference. 
  • Do I have to sign up to be able to book one of Learning Buzzers services? Yes, signing up will help us keep record of our clients' information and thus serve them better. 
  • What time zone is used for the sessions? All timings are based on Saudi Arabia's time zone and every session is 50 minutes long.
  • Is it possible that I book a session for a certain day and time but then find it unavailable? If yes, what happens then? Yes, this could happen. In this case, you will receive an email from Learning Buzzers with alternative dates and times available for you to choose from for your session.
  • Does paying for a session guarantee that I will receive the service? What if all session facilitators are busy then? Yes, paying for a session will guarantee that you will receive the service. If all facilitators are busy, you will receive an email with alternative dates and times to choose from. 
  • If I book a 3-session or 6-session package, will I receive all the sessions of the package in one shot or are they distributed among different dates and times? When you book a package, you will be asked to choose the date and time of the first session only. Once you complete your first session, you will receive an email from Learning Buzzers with available dates and times to choose from for your remaining sessions of the package. 
  • What about services that are provided in groups? How does the grouping of individuals happen? When you select a service that is provided in groups, Learning Buzzers will work on grouping other clients from your age-group within the same session/s. We highly recommend also that you and a couple of your friends agree on booking the same service and sessions together, so we can get you grouped together to play for example an interactive game or have a support group session. The more the greater the fun!
  • What if I have a question or a complaint? How can I communicate it to Learning Buzzers? You can send us your questions or comments by directly emailing us at contact@learningbuzzers-edutherapy.com. We try our best to respond to you as early as possible.